Who will be caring for my pet?
On the consult you will meet your primary pet sitter or dog walker and the owner(s) of Amy's Dog Walking. This way if your pet sitter ever cant make it to a service, your pet will have a backup. On the first few services your primary sitter and their backup will do the services together to familiarize themselves with your pet and your home/neighborhood. This way if your primary pet sitter ever can't make it to a service, your pet will be familiar with the person who acts as back up.
Are you licensed, insured, and bonded?
We have heard this question many times before, and we highly suggest who you are contracting to work for you for whatever job, always ask this question. Yes, we are fully bonded and insured, however there are no professional licensing requirements for pet sitters. There are no licensing tests required for this line of work, and anyone who wants to become a pet sitter or a dog walker can do so without taking any formal training. However, Amy's Dog Walking pet sitters have a combined total of over 20 years of experience working with animals and continue to learn more and more each day we spend with our beloved extended pet families. We have excellent references available upon request.
What happens if it snows?
We will be there weather permitting. So long as roads are safe to drive on and we can still access your home, your dog will be walked and your pet will be cared for. We ask that at least one of the emergency contacts you list on the client information page be a neighbor or someone else who lives close by. In the event that we cannot get to your home (road closures, SEVERE weather conditions or ice) you will be notified and we will reach out to your emergency contact to care for your pet if requested.
Do you walk dogs in packs?
A common site in Dallas is a dog walker with four dogs in tow. Although this may be more time efficient for the dog walker, it is not the best option for the dog. Amy's Dog Walking offers private dog walking, so only your dogs will be walked at your scheduled time. We walk your dog(s) around your neighborhood where they are familiar with the sights, sounds, and smells. If needed, two pet sitters will walk your dogs for an additional fee (for clients with more than 3 dogs).
Do you walk Pit Bulls?
Yes! We do not discriminate against breed, size, temperament, or age. We will walk and care for all types of pets.
Do you let dogs off leash?
Yes and no. If the client has a complete secured fenced in yard, the dog will be allowed access to the yard off leash when in the presence of your pet sitter. If the dog does not have a secured yard used to going on the property off leash, a 30 foot leash will be used at the time of service. This way the dog has freedom to run around, while the pet sitter has control of the dog at all times. For regular dog walks a leash will be used at all times. For dog park visits the dog will be kept on a leash until it is securely enclosed in the fenced area, The dog will be leashed again before leaving the area.
My dog doesn't like other dogs, can you still walk him?
Yes we can! our pet sitters are experienced with dog aggressive dogs and many other behavioral issues. While on walks, your dog will never interact with other dogs in the neighborhood. Even if your dog is not aggressive, no one can predict the temperament of another dog. This also cuts the risk of any sort of disease of infestation your dog might catch from greeting another dog.
My pet needs medication daily, can you accommodate this?
Of course! We have experience from administering oral medications to insulin shots. Just let us know what your pet needs and we will accommodate at no extra charge.
Can I be notified after my pet has been walked?
Yes! After every walk or visit your pet sitter will send you an electronic note to your email or sms text message letting you know how that days service went. For extended care (in-home overnight and full day care) a Pawgress report will be sent to your email or SMS text message letting you know how each day and scheduled visit went. Daily texts, picture messages, or video messages can also be arranged if desired.
Do you pick up after the dogs?
Always! We hate stepping in doggy doo as much as the next person so we always remember to pick up after your pet on a walk or visit. Just let us know where to dispose of doggy bags. We use 100% biodegradable eco friendly doggie pick up bags. For any accidents that may occur, please notify us where cleaning supplies are and we will clean that up too.
How do I pay for services?
Amy's Dog Walking handles payments with secure online credit card processing via our Pet Visit Scheduling software. At the time you confirm your pet appointment with our online software or with our pet sitter, you will be able to pay for services easily and conveniently. We will send you payment confirmation along with the invoice for services you receive.
Schedule an appointment to meet and greet our friendly pet walking staff.